Summit Pacific Virtual Care Clinic Increases Public Access to Medical Care

(ELMA, WA) – Summit Pacific Medical Center is expanding access to healthcare through the new 24/7 Summit Pacific Virtual Care Clinic that launched yesterday. The telemedicine service is available to conveniently treat individuals with non-emergency medical concerns.

Visits with a Virtual Care Clinic provider take place via phone or video through FaceTime or Skype on a computer or mobile devices with a camera. If a prescription is needed, the telemedicine provider sends the order to the patient’s preferred pharmacy. Appointments cost $40 and may be paid with a credit or debit card. Virtual Care Clinic users should contact their insurance to determine eligibility for reimbursement of the cost.

Healthcare providers treat non-life or limb threatening conditions treated through virtual care including cold and flu symptoms, headache, sore throat, pink eye, urinary tract infections, cold sores and rashes. Patients with more serious issues will be referred to Summit Pacific’s Urgent Care Clinic or Emergency Department.

Most patients are seen within 10 minutes of their request for care and appointments conclude within 30 minutes. Medical records from the visits are shared with the patient’s primary care provider. If the patient does not have a primary care provider, Summit Pacific Medical Center will help get them one.

“It’s basically an urgent care clinic that you can visit electronically either virtually online or through an app on your mobile device,” says Summit Pacific’s CEO, Renee Jensen. “For conditions that need lower levels of intervention, they can get a quick prescription. For working families, the traditional health care hours are not conducive to coming in. I’m a busy working mom myself, so I know how challenging it can be.”

Summit Pacific Virtual Care Clinic is available online through the SPMC website or through the SPMC Virtual Care app in the Apple App Store or Google Play.


About Summit Pacific Medical Center: Summit Pacific Medical Center aims to be the national model for patient centered care. We passionately provide essential healthcare to all individuals of our community with an emphasis on quality, access and compassion. We are a Level V Critical access Hospital with 24-hour emergency services. We also operate three rural healthcare clinics and a new Urgent Care Clinic. To learn more about Summit Pacific Medical Center, visit

The Virtual Care Clinic is delivered by Carena, Inc., a group of experienced board-certified family practice physicians and nurse practitioners. Funded in 2000, Carena is redefining healthcare by changing how consumers access care and how providers deliver it. We provide 24/7 private-label virtual clinics for health systems nationwide, ensuring that patients can access high-quality care by web video, mobile app, and phone. We provide the technology, the board-certified clinicians, and digital marketing expertise — all under the health system’s brand. More than 15 million patients nationwide have access to a Carena-provided virtual clinic through their local health system.

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