Patient Access to Medical Records, Imaging, and Billing Information
Summit Pacific Medical Center MyChart is a free, secure and convenient way to access many types of personal health information in your inpatient and outpatient medical records, including test results, medical history, medications, immunizations and more.
If you need more information than you can find in MyChart, you can easily request copies of your SPMC medical records and radiology images.
Patient Confidentiality
When requesting records on behalf of a patient, please include a copy of your Power of Attorney. To learn more about how SPMC protects your privacy and discloses your information, see the Notice of Privacy Practices.
Medical Records
SPMC has partnered with Vital Records Control to release protected health information in compliance with the HIPAA Privacy Rule on behalf of the hospital and clinics. If you are following up on a release of health information request, or have any questions, please reference Summit Pacific Medical Center when you call.
Vital Records Control Phone Number: (702) 410-9591
Requesting Your Health Information
SPMC provides two options when requesting a copy of your medical records.
Option 1: Request a copy of your medical records via MyChart. When requesting through MyChart, a copy of your medical records will be released to MyChart. Please allow 10 business days for us to process your request.
Option 2: Complete and sign an Authorization to Use, Disclose, and Release Protected Health Information. Mail, fax or email your authorization form for us to process your request.
Authorization Fax: (360) 346-2216
Email: PRR@sp-mc.org
Mail: Summit Pacific Medical Center
Attention: Health Information Management
600 E. Main Street
Elma, WA 98541
Requesting Health Information for Another Person
If you are not the patient, you will need to provide more information about your right to receive the records of someone else. We may ask for items like a Power of Attorney or, if the patient is deceased, a death certificate.
Processing Fees for Medical Records
There is no charge for continuity of care, when your medical records are sent to a physician, clinic, hospital or other healthcare provider. For reasons other than continuity of care there may be a reasonable, cost-based fee.
Continuity of Care Requests
For health care providers needing patient medical records for treatment purposes or continuation of care, the following information is required to process a request:
The minimum information needed for a COC request:
- The request must be your organization’s letterhead with a phone and fax number, a contact person’s name, email address, and written legibly to reduce processing time.
- The first and last name of the patient.
- The patient’s DOB.
- The exact information/records being requested. If the request is for multiple DOS and is over a 25-page count, the records will be emailed or regular mailed, unless other arrangements are made.
Radiology Images
If you need a copy of a diagnostic image, such as x-rays, ultrasounds, and scans, complete and sign an Authorization to Use, Disclose, and Release Protected Health Information.
Authorization Fax: (360) 346-2156
Phone: (360) 346-2337
Billing Information
If you need a copy of billing records, such as an itemized statement, complete and sign an Authorization to Use, Disclose, and Release Protected Health Information.
Fax: (509) 344-3385
Phone: (888) 292-8810
Submitting Medical Records to SPMC
If you are a provider and have received an authorization to disclose patient medical records to SPMC or one of our clinics, please fax the records to the requesting location:
Summit Pacific Wellness Center Clinic
Medical Record Fax: (360) 346-2191
Summit Pacific McCleary Healthcare Clinic
Medical Records Fax: (360) 346-2193
Summit Pacific Medical Center
Medical Record Fax: (360) 861-2521
To protect patient’s privacy and to ensure that medical records are received by the requesting provider, you will be contacted by a representative of the hospital or clinic when patient records are faxed to the incorrect location.
